Conflict Management: The Tough Conversations (Part 1)

Host Dale Dixon and Executive Advisor Ron Price discuss Conflict Management this week. In Part 1 of a two-part series, they start by defining the two types of conflict and begin the series with the nuances of Ideological Conflict. Ron details the leader's role in creating a culture that supports healthy ideological debate and celebrates open, honest dialogue. He lists out the skills a leader needs to shift the culture in this direction, and to create an environment of psychological safety. Ron also gives ideas for activities that leaders can use to help their teams engage in healthy debate.