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What to Look for in an Outside Advisor

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By Ron Price

I spent most of my career serving in leadership roles inside of organizations. I’m grateful for the experiences I gained owning businesses, running businesses owned by others, and leading in non-profit organizations. From time to time, I had occasion to engage and work with consultants, facilitators, and coaches in each of these organizations. Unfortunately, I was rarely satisfied with the role these outside advisors played in helping our organizations move forward.

What’s in Your Self-Resource Toolbox?

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By Jalene Case

“We have exceeded our surge capacity,” is a phrase I heard recently from Jennifer Louden. I thought, “Yes! That’s what it feels like! My inner surge protector is fried.” At the same time, I realized that I’ve been learning, along with my clients, friends, and family, how to survive the recent deluge of disasters. I bet you have, too.

The 4 Properties of Effective Business Experiments

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Experiments Aren’t Just for Scientists, Use This Proven Tool to Improve Your Offerings

By Dr. Evans Baiya

Any business that is looking to launch new offerings, improve processes and solutions, or simply grow should be running experiments. There is an effective way to conduct experiments, and there are many not-so-effective ways. Throughout my career I have been on both sides of that fence—once running hundreds of experiments in an attempt to prove that the product my team had created was right, when other experiments were telling us it was not.

Move from Blocking to Supporting Yourself

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By Jalene Case

“I’m my own worst enemy!” Have you ever said this or heard a friend or colleague say it? It can feel frustrating and demotivating to know precisely what we want to accomplish yet take actions that move us in the opposite direction. How can you get out of your own way and support yourself in getting more of what you want?

Communications Checklist For Virtual Leaders

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Dr. Lisa Aldisert, Hr.com, September 2020

An opportunity for leaders to sharpen the saw and up their game.

Virtual leadership is now an essential skill as a result of living through the pandemic. Recent announcements by large tech companies such as Google and Salesforce.com that they expect their employees to work remotely until next summer are harbingers of what we can expect in the near term. Read more.

How to Make Your Customer Interactions More Effective

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The 4 Levels of Listening

By Dr. Evans Baiya

So much has changed because of COVID-19, including the needs of your current and potential customers. Now more than ever, companies should be listening to their customers. One of the keys to recovery is truly understanding what your customers need and adapting your offering(s) to their requirements. Your ability to listen will become key to your survival as you innovate through the pandemic economy.

Moving From Corrector to Coach – A Life-Changing Breakthrough

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By Steve Van Remortel,

You get the best effort from others not by lighting a fire beneath them, but by building a fire within." - Bob Nelson

This quote by Bob Nelson captures the essence of one of the greatest breakthroughs that I see in leaders as they develop. That breakthrough is when a leader (in a business or at home) moves from being a corrector to a coach.

Paddle Toward Your Vision

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By Jalene Case,

Our responsibilities can toss us around like we’re rafting through white-water rapids without a paddle. Our direction feels like it’s utterly controlled by the river. This is how it can feel when we don’t have a clear vision and goals guiding us to where we want to go.

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