Resource Library

The Innovator's Advantage: A Conversation About the Creative Heart of Innovation

In this video, "The Innovator's Advantage" authors Ron Price and Dr. Evans Baiya, and Executive Coach Courtney Feider talk about the link between Innovation and Creativity.

Identifying Your Ideal Customer (Customer Focus Ep. 3)

In this the final episode of the Customer Focus series, host Dale Dixon and executive advisor Ron Price talk about understanding your ideal customer.

Are You a Group or a Team?

By Andy Johnson

This year witnessed the second NBA championship in the last three years for the Golden State Warriors. In many ways, this is not surprising when simply looking

Negotiation: Agreeing To a Mutual Outcome

In this short video, TCL Faculty Member, Wade Johnson gives you tools to get the results you want from Negotiation and reasons that this skill is critical to succeed as a leader.

A Commitment to Customer Satisfaction (Customer Focus Ep. 2)

Continuing their discussion of customer focus, host Dale Dixon and executive advisor Ron Price talk about customer perception, the noise that gets in the way of customer focus, and how customer connection can be a business differentiator.

Written Communication: An Essential Skill Set for Today's Leader

In this short video, The Complete Leader faculty and executive advisor, Lisa Aldisert discusses the importance of written communication for today's leader and tips for mastering this skill set.

Is the Customer Always Right? (Customer Focus Ep. 1)

Host Dale Dixon and Executive Advisor Ron Price discuss Customer Focus and why he classifies it as a leadership skill instead of a frontline skill.

Flexibility: Adapting to Changing Conditions

In this short video, Chief of Staff for Price Associates Dr. Bobby Sanchez discusses the leadership competency, Flexibility. He talks about ways for organizations to build their capacity of flexibility and how to promote this