understanding & evaluating others

Leading Others: Expanding Your Impact

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What does leading others really entail? This second stage of your leadership career is when you begin to have a larger influence and to expand your impact as a leader. In this episode, host Dale Dixon and TCL author and advisor Ron Price discuss the 12 skills needed to transition from leading yourself to leading others. Ron suggests starting with empathy, gives five steps for delegation, and shares the one thing that will make you really great at leading others.

Using Human Behavior to Make Better Virtual Connections at Work

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By Dr. Francis Eberle

A year into the pandemic, I have noticed that some people have changed their persona on video calls. Some seem almost as if they are lost, when, before the pandemic, they were energetic and very talkative. Other people seemed to have become more outspoken, when prior they were quieter and more reserved.

Listening Is Hard Work!

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By Dr. Lisa Aldisert

There’s no way around this: you need to work harder at listening when you’re not face to face. Generally, your people will tell you everything is fine….even when it isn’t.

For example, you may check in about progress towards a particular deadline and people will say that they’re on top of it.

Maybe they are. But maybe not.

Asking about progress may be fine for some people, but for others you may need to be much more specific. Based on the person’s response, you can continue to ask questions until you receive satisfactory answers.

Managing Different Personalities at Work with Jaime Lisk

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In this short video, Leadership Coach, Trainer & Speaker Jaime Lisk talks about managing different personalities at work. She offers tips for identifying employee styles and explains how to use this information to improve your leadership.

Unpacking Remote Management

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By Dr. Lisa Aldisert,

Many of us are a good ten months into managing a remote workforce. Although some have done well and even flourished, others are stumbling. This can be frustrating, especially if you felt successful when you were together with your team in the office.

ZOOMED! How to Make Your Next Call Memorable

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By Whit Mitchell

What are you looking at during your Zoom calls?

How do I look….is my hair working today…what are others wearing…what books are on their bookshelf….why are they not showing their face…..I love their artwork….who keeps walking by in the background….I hear people speaking…turn on your mute.

Are You Too Busy to Recognize the Talent That's In Front of You?

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By Lori McNeill

It is all too common for managers to have busy schedules to the point of having back-to-back meetings all day long. Deadlines have to be met. Unexpected issues arise that need to be addressed. Does this sound like an average day or week for you?

When over-packed days become the norm, leaders may not take time to develop the talents of their employees or even recognize the potential of individuals when it is right in front of them.

Using Assessments to Motivate Your Sales Team

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By Holly Mitchell

When I owned my small business in Boise, Idaho, I decided to run an incentive program amongst my sales team to help them be more goal oriented and to drive sales. I told them that the first person to reach sales of $25,000 for the month would be celebrated with a spa day provided by the company. I encouraged the team members to text the group every time they made a big sale, in the hopes of motivating everyone to compete.

7 Questions to Ask Before Hiring an Executive Coach

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by Whit Mitchell

I was recently called by a young, first-time CEO of a software company in Boston who was looking to hire an executive coach. She announced that she would interview others and me, and then make a decision. I told her that I had some questions to make sure it was the right “fit” before agreeing to work together. She had 30 minutes for the call.

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