Ron Price

Futuristic Thinking (Series Ep. 1)

Host Dale Dixon and Executive Coach Ron Price discuss Futuristic Thinking and its importance for a leader. In this first episode of the Futuristic Thinking series, Ron gives the reasons why most leaders report that they struggle with this skill, and offers tips to improve your own Futuristic Thinking abilities. He discusses how goals tie to Futuristic Thinking, and why current generations are more comfortable with this competency.

The Innovator's Advantage: A Conversation About the Creative Heart of Innovation

In this video, "The Innovator's Advantage" authors Ron Price and Dr. Evans Baiya, and Executive Coach Courtney Feider talk about the link between Innovation and Creativity. They give tips to stop creative prohibition and discuss the beginnings of "The Innovator's Advantage".

Identifying Your Ideal Customer (Customer Focus Ep. 3)

In this the final episode of the Customer Focus series, host Dale Dixon and executive advisor Ron Price talk about understanding your ideal customer. Ron unpacks the Drucker Five, his three tips for defining your ideal customer, and ideas to align your business model with your customer. He also tells us when it makes sense to say no to a customer.

A Commitment to Customer Satisfaction (Customer Focus Ep. 2)

Continuing their discussion of customer focus, host Dale Dixon and executive advisor Ron Price talk about customer perception, the noise that gets in the way of customer focus, and how customer connection can be a business differentiator. Ron discusses the Kano customer satisfaction model, and the three levels of customer focus. He tells us how personal touch is possible regardless of the number of customers a company has, and how to see the world through the customers' eyes.

Is the Customer Always Right? (Customer Focus Ep. 1)

Host Dale Dixon and Executive Advisor Ron Price discuss Customer Focus and why he classifies it as a leadership skill instead of a frontline skill. Ron defines the two types of customers, breaks down the SIPOC Model, and gives tips for enhancing customer focus every day. He also gives examples of industries that have used customer focus to enhance business, and one industry that is not excelling at customer focus. Join us next week for a continuation of our discussion on Customer Focus.

Finding the Hidden Treasure in Every Employee

Host Dale Dixon and Business Advisor Ron Price dive into the leadership competency of Employee Development & Coaching. Ron tell us the four skills that a leader needs to excel at Developing & Coaching, why your should focus most of your time on strengths, and how you might be limiting your employees without knowing it. He shares the ideal ratio for positive to corrective feedback, and gives tips for giving feedback that employees will embrace. Write to Ron@Price-Associates.com to receive Ron's 7 Questions for Employee Coaching.

Teamwork: The Magic of Working with Others

Host Dale Dixon and Executive Advisor Ron Price talk today about the importance of Teamwork, and what it takes for leaders to develop this skill. Ron details the elements of a well-functioning team, and the difference between a group and a team. He gives steps to work on the skill of teamwork, and addresses why teams do not form organically but instead take work. Ron also offers a list of questions you can use to evaluate your team.

Conflict Management: Managing the Emotions of Interpersonal Conflict (Ep. 2)

Today host Dale Dixon and executive advisor Ron Price finish the second half of their conversation about Conflict Management. Ron references Andy Johnson's book, Pushing Back Entropy, to address the steps that lead to team conflict. He talks about understanding the fuel and the match for conflict, and how to become more effective in preventing interpersonal conflict. He lists the reasons that conflict starts, details the role of emotional intelligence in conflict, gives examples for conflict prevention on both a personal and team level.

Conflict Management: The Tough Conversations (Part 1)

Host Dale Dixon and Executive Advisor Ron Price discuss Conflict Management this week. In Part 1 of a two-part series, they start by defining the two types of conflict and begin the series with the nuances of Ideological Conflict. Ron details the leader's role in creating a culture that supports healthy ideological debate and celebrates open, honest dialogue. He lists out the skills a leader needs to shift the culture in this direction, and to create an environment of psychological safety.

How to Relate to All Kinds of People

This week host Dale Dixon and executive advisor Ron Price talk about Interpersonal Skills, and why building relationships is key for leaders. Ron talks about systems to build interpersonal skills, and why this is a competency that can be learned and improved. He discusses the differences between introverts, ambiverts and extroverts when it come stop these skills, and discusses circles of influence. Ron gives us the three different dimensions of influencing people, and talks about the role that social media plays in developing relationships. 

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