decision making

How to Convince Your Boss to Send You to Training

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By Jaime Lisk

You’ve found the perfect training to attend – it’s a topic you have been curious about for the past year, the top expert in the field is speaking, the training is during your slow season, and you feel like you could really learn something. But now you need to ask your boss for approval. If you’re one of the lucky ones, you forward the email to your boss and she approves it. But if you’re like most people, you may have a bit of anxiety at the thought of asking for approval. It can be an easy yes if you do your homework and you know how to ask.

How to Navigate the New Hiring Landscape

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By Ron Price

Hiring has become more important than ever. Today we are not simply filling a job, but instead asking people to balance complexity and deal with ever-present change. We are not only looking for someone who is going to fit into the job today, but also grow into additional roles in the future, due to the pace of change in the world.

Today’s workplace dynamic of low unemployment and increased worker mobility has resulted in employees who no longer feel loyalty to a company because companies are no longer loyal to them.

Are we solving the right problem?

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By David Quinlan

Imagine an iceberg floating in the middle of the sea. Above the surface sits the impressive tip and rugged edges. What you do not see is what rests below the surface – a massive glacier with peaks and valleys and mass that comprises 90 percent of the entire body.

Defining a problem is like an iceberg. Many organizations make the mistake of trying to fix what they can see above the surface and ignore the root of a problem that sits below the surface.

Opposites That Feed Each Other

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Tips to Get Out of Your Comfort Zone and Be More Productive

By Jalene Case

Bring to mind your last off-the-grid, disconnected-style vacation. If you can’t think of one, you’re not alone. Even though we know (somewhere deep down!) that taking a complete break from work will increase our work productivity, we often resist.

Take Ownership with Accountability Questions

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By Steve and Jill Morris

Organizational Accountability is owning the consequences of your choices in delivering the agreed-to results that everyone owns but no one person controls, and helping other people do the same.

This definition requires that you to set up clear accountabilities based on agreed-to results, otherwise you are leaving accountability to chance.

Does Your Culture Need Help?

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7 indications of a broken culture

By Dr. Lisa Aldisert

Culture is a common buzzword these days. Many articles tout the importance of a good culture. There are even awards that celebrate companies where employees love to work. Experts talk about defining, transforming, and fixing your culture. But how do you even know if your company’s culture needs help? Or what aspects to fix if it has some cracks?

The Leader as Talent Agent

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Host Dale Dixon and Executive Advisor Ron Price explore the leader's role in finding and developing great talent for his or her organization. Ron lists ways that leaders can keep the hiring pipeline full, and how to make sure that a candidate is a good fit for the job and the organization. He discusses the importance of systemically evaluating, challenging and reorganizing your team. And also shares potential landmines.

Why Changing the Culture Helps Businesses Innovate

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By David Quinlan

If there is one takeaway from my journey into the world of innovation, it’s that truly successful innovation requires courage and the willingness to let go of uncertainty. 

Welcome back to the Innovators Academy – a behind-the-scenes, unscripted backstory of what it means to be innovative and how an organization like Better Business Bureau can make it happen. For the past month our cohort had two jobs – ideate and identify waste. 

4 Tips to Manage Email

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By Dr. Francis Eberle

I recently had a conversation with a client about email as it relates to work-life balance because her company had formed a committee to work on it. We explored whether her own email habits were impacting her life, and I asked her the following questions to help her gauge her email use:

After the Decision Is Made: Communicating Change

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Host Dale Dixon interviews special guest, Lori McNeill, a sought-after speaker and leadership advisor who specializes in helping companies navigate through change. Lori shares the importance of communicating the "why" of a decision, and how to determine who will need to be included in the conversation. She gives some tactical ways to foster buy-in, and ideas to help people understand the bigger picture when it comes to organizational change.

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