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Community is the New Advertising

By Courtney Feider

There is a sea-change afoot in the way the world connects. For a couple of years, this has been brewing in the share economy, manifesting in an explosion of B-Corp businesses, and surfacing in self-published dialogue via social media. In 2016, it’s reached a tipping point and has taken root in the business world, showing up in corporations and small and medium businesses in equal measure.  

Using Interpersonal Skills to Build Relationships

By Ron Price

No matter what we want to accomplish in life, little gets done without the cooperation of others.  We interact with employees, employers, customers, suppliers, family members, friends and acquaintances.  All of these represent the myriad of relationships that make life meaningful and successful.

You Never Even Call Me by My Name

By Ryan Lisk

Yes, that’s a reference to the country song by David Allen Code from 1975.  

The customer service department for one of my clients had just completed a weeklong surprise audit by a federal agency, and passed it with flying colors. The happy COO of the company sent out an email to the entire 500-person organization:

The Dangers of Radical Candor

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By Jay Steven Levin

There’s a relevant blog post making the rounds currently that encourages “radical candor in workplace leaders.” It’s both well written and well thought out, and authored by a former Googler. It addresses the need for, as the author puts it, creating “bull****-free zones where people love their work and working together.”

The Power of Assessments

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By Whit Mitchell

As a CEO, director or manager within your organization, what percent of your time each week, month, quarter, even year do you spend dealing with behavioral issues or communication problems?

How often do you drive home from work in a good mood, feeling content with your day? I’d be willing to bet that a satisfying day at work has more to do with the behaviors of those around you than it does with their skills. And the opposite is true when you’ve had a bad day. 

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