Resource Library

Words That Don’t Work

Communication is at the core of all that we do as human beings. While verbal interaction may seem to come naturally, it is a rich and complex process.

A Roadmap for Customer Focus

This week we talk with Greg Mayes, financial advisor and owner of Mayes Financial, about his special brand of customer focus.

7 Questions to Consider Before Developing In-House Technology for Your Business

By Dr. Evans Baiya

Embracing the latest technology can help companies advance their processes, expand to new markets, improve customer experiences, and even attract younger employ

6 Ways to Master the Art of Dialogue

True dialogue is an art form. It’s more than just a chat over coffee, a lengthy email string, or a series of texts. Dialogue is a form of conversation where p

Persuasion: The Business of Influencing People

In this short video, The Complete Leader faculty and executive advisor, Lisa Aldisert discusses some of the characteristics that a leader should possess in order to persuade effectively.

Self-Awareness—The Number One Leadership Competency

Today we talk with Ron Price, executive advisor, speaker, author and CEO of Price Associates about the power of self-awareness.

The One Characteristic That All Teams Must Have

By Whit Mitchell

No team can succeed without trust. It’s the driving force that creates an environment of commitment, connection, and respect that ultimately helps a team succ

Crisis Preparation for Family Business

Today our guest is Brent Patmos, CEO of Perpetual Development. Brent talks with us about the challenges that family businesses face, and why incoming leaders often have to be responsible for developing themselves.

The Biggest Exit Planning Mistake That Owners Make

Today we chat with Bill Tom, Certified Exit Planning Advisor and Managing Partner of Infoquest, about common mistakes in that business owners make around exit planning.