Complete Leader Videos

Empathy: the Ability to Feel the Feelings of Others

In this short video, Andy Johnson talks about how mastering this leadership skill will allow today's leaders to operate on an entirely different level, especially with millennials.

Interpersonal Skills: Connecting With People at a Deeper Level

Interpersonal skills are important for a leader because the people that are working for you need to feel connected.

Understanding Your Employees and Revealing Their Best Self

In this short video The Complete Leader faculty member Mindy Bortness talks about the importance of leaders being able to understand and evaluate others and how to strengthen this competency.

Employee Development & Coaching: Helping Your Employees Reach Their Potential

As a leader, your job is to help others recognize their natural talents and develop those into strengths, while acknowledging and neutralizing their weaknesses.

Negotiation: Optimizing Our Relationships

In this short video, TCL faculty member Ron Price talks about how negotiation supports a leader’s ability to manage differences and bring parties together.

Premium Video

The Necessity of Managing Oneself

Self-management is the ability to prioritize goals and decide what must be done.

Customer Focus: The Foundation of Your Business

By Whit Mitchell

In this short video, TCL faculty member Whit Mitchell talks about how Customer focus is recalling from day one that the most important customers you have are the people who are directly reporting to you.

Personal Accountability: Taking Responsibility for Your Efforts and Results

In this short video, Ron Price talks about the importance of personal accountability for leaders. He discusses the greatest obstacles that leaders face in developing personal accountability and what they can do today to improve this skill.

Employee Development and Coaching: Bringing Out the Best in Other People

Effective employee development and coaching facilitates the professional growth of others. Successful leaders create more leaders.

Planning and Organization: A Roadmap for Your Actions

Tomorrow’s leaders will use planning and organization to cast a broad net around what might happen, and to create a plan that is robust enough to respond to the unknown.

Conceptual Thinking: Thinking Outside the Box

Conceptual thinkers have an astute understanding of why something is being done. They can think at an abstract level and easily apply their insights to the situation.

Problem Solving: Evaluating All Angles of an Issue

Leaders with an aptitude for problem-solving have the ability to analyze, diagnose and deal with problems effectively.