Complete Leader Podcasts

Intro to Conceptual Thinking (Ep. 1)

Host Dale Dixon and Executive Advisor Ron Price talk today about Conceptual Thinking, starting by defining the term and what it means for a leader. They talk about the evolution of org charts, and conceptual thinking's role in creating a better future. Ron outlines some of the ways he helps leaders and their teams develop conceptual thinking, and... read more
 

Futuristic Thinking (Series Ep. 3)

Host Dale Dixon and Executive Advisor Ron Price continue their discussion of Futuristic Thinking, talking about how the greatest roadblock to success is ideation, and why groups struggle to come up with ideas. Ron outlines the blueprint for futuristic thinking that is presented in The Innovator's Advantage, and talks about how he leads clients... read more
 

Futuristic Thinking (Series Ep. 2)

In this second episode of the Futuristic Thinking series, host Dale Dixion and executive advisor Ron Price discuss why Futuristic Thinking is a difficult competency to master. Ron talks about how simply spending time with other futuristic thinkers can inspire you, and gives tips on how to identify them. He offers ways to think more broadly as a... read more
 

Futuristic Thinking (Series Ep. 1)

Host Dale Dixon and Executive Coach Ron Price discuss Futuristic Thinking and its importance for a leader. In this first episode of the Futuristic Thinking series, Ron gives the reasons why most leaders report that they struggle with this skill, and offers tips to improve your own Futuristic Thinking abilities. He discusses how goals tie to... read more
 

Identifying Your Ideal Customer (Customer Focus Ep. 3)

In this the final episode of the Customer Focus series, host Dale Dixon and executive advisor Ron Price talk about understanding your ideal customer. Ron unpacks the Drucker Five, his three tips for defining your ideal customer, and ideas to align your business model with your customer. He also tells us when it makes sense to say no to a customer...
 

A Commitment to Customer Satisfaction (Customer Focus Ep. 2)

Continuing their discussion of customer focus, host Dale Dixon and executive advisor Ron Price talk about customer perception, the noise that gets in the way of customer focus, and how customer connection can be a business differentiator. Ron discusses the Kano customer satisfaction model, and the three levels of customer focus. He tells us how... read more
 

Is the Customer Always Right? (Customer Focus Ep. 1)

Host Dale Dixon and Executive Advisor Ron Price discuss Customer Focus and why he classifies it as a leadership skill instead of a frontline skill. Ron defines the two types of customers, breaks down the SIPOC Model, and gives tips for enhancing customer focus every day. He also gives examples of industries that have used customer focus to enhance... read more
 

Finding the Hidden Treasure in Every Employee

Host Dale Dixon and Business Advisor Ron Price dive into the leadership competency of Employee Development & Coaching. Ron tell us the four skills that a leader needs to excel at Developing & Coaching, why your should focus most of your time on strengths, and how you might be limiting your employees without knowing it. He shares the ideal... read more
 

Teamwork: The Magic of Working with Others

Host Dale Dixon and Executive Advisor Ron Price talk today about the importance of Teamwork, and what it takes for leaders to develop this skill. Ron details the elements of a well-functioning team, and the difference between a group and a team. He gives steps to work on the skill of teamwork, and addresses why teams do not form organically but... read more
 

Conflict Management: Managing the Emotions of Interpersonal Conflict (Ep. 2)

Today host Dale Dixon and executive advisor Ron Price finish the second half of their conversation about Conflict Management. Ron references Andy Johnson's book, Pushing Back Entropy, to address the steps that lead to team conflict. He talks about understanding the fuel and the match for conflict, and how to become more effective in preventing... read more