Interpersonal Skills

Definition :
Effectively communicating, building rapport and relating to all kinds of people.

Those who have mastered interpersonal skills have the ability to connect with others in a positive way. This skill set is comprised of other competencies in this module, including empathy, understanding and evaluating others, and diplomacy and tact. Interpersonal skills enable a person to successfully work with a wide range of individuals at varying levels of an organization. In this section, you will learn techniques to listen and speak to others effectively, as well as other means to improve your interpersonal skills.

Be sure to take the leadership assessment for this competency and evaluate your skills.