Empathy

Definition :
Identifying with and caring about others.

Empathetic leaders are able to experience a situation the way another person experiences it. Demonstrating empathy is a key tenant of leading others because empathy builds trust and leads to a deeper understanding. A person who exhibits empathy is able to effectively deal with difficult issues and create solutions that many people can support. In this section you will learn techniques for managing interpersonal relationships, such as setting your own biases aside to truly hear another person.

Be sure to take the leadership assessment for this competency and evaluate your skills.