Empathy

Definition: Identifying with and caring about others.

Empathetic leaders are able to experience a situation the way another person experiences it. Demonstrating empathy is a key tenant of leading others because empathy builds trust and leads to a deeper understanding. A person who exhibits empathy is able to effectively deal with difficult issues and create solutions that many people can support. In this section you will learn techniques for managing interpersonal relationships, such as setting your own biases aside to truly hear another person.

Join our community to learn more about empathy, and to access resources and activities to help you along the way.

Premium Video

Leading Others: Expanding Your Impact

By Ron Price | Apr 7, 2021

What does leading others really entail? This second stage of your leadership career is when you begin to have a larger influence and to expand your impact as a leader.

7 Traits Typically Found in Highly Emotionally Intelligent People

By Dave Clark | Feb 28, 2019

Emotional intelligence (or EQ) is a hot button topic these days, especially in the workplace. It is widely believed, and rightly so, that individuals with high

It's All About People: Authentic Empathy

Feb 26, 2019

Host Dale Dixon interviews Business Coach and Strategist Padraig Berry, who is the CEO of One Focus Business Consultants and TTI Success Insights Ireland.

Empathy: the Ability to Feel the Feelings of Others

| Jul 2, 2018

In this short video, Andy Johnson talks about how mastering this leadership skill will allow today's leaders to operate on an entirely different level, especially with millennials.

Whitney’s Surprise Fund Helps, One Donation at a Time

| Dec 21, 2017

When Whit Mitchell and Bill Cuff met while doing facilitative work with teams at Kodak over 23 years ago, neither knew that the chance encounter would lead to y

The Not-so-soft Side of Empathy

Jul 17, 2017

Host Dale Dixon and The Complete Leader author Ron Price talk about the often-misunderstood skill of Empathy, and why it has been identified as one of the most important skills for leaders in the 21st Century.

Premium Article

Ideas to Get Better at Empathy

| Jan 27, 2017

Want to improve your Empathy skills? Check out this graphic for a variety of ideas that you can start implementing right away to improve your score.

Empathy: The Platform for Which Engagement Happens

| Dec 13, 2016

In this short video Jay Steven Levin, certified EQ Coach, Behavioral Analyst and Mediatorc, speaks to us about the characteristics of leaders that naturally possess empathy and how to determine your capacity for empathy.

Premium Article

What Matters More for Leaders? Charisma or Character.

By Andy Johnson | Oct 28, 2016

This is an election year. For many Americans, the two remaining presidential choices share a perceived concern that looms large related to personal character,

Why Visionary CEOs Never Have Visionary Successors

| Oct 20, 2016

Microsoft entered the 21st century as the dominant software provider for anyone who interacted with a computing device. Sixteen years later, that dominance is l

Don’t Let Power Corrupt You

By Datcher Keltner | Oct 10, 2016

In the behavioral research I’ve conducted over the past 20 years, I’ve uncovered a disturbing pattern: While people usually gain power through traits and ac

Enhancing Managerial Prowess in a Whole New World

Sep 26, 2016

Our guest is Dr. Ranjit Nair, who is a leadership, people, and talent management expert; author; and executive coach with Price Associates.