By Holly Mitchell & Jaime Lisk
You have likely heard the phrase, “Culture starts at the top.” While there is certainly merit to this statement, it’s not the full story. Organizational culture is shaped by shared patterns of values and behaviors that define the social and psychological environment within a group. You see “culture” everywhere—within your family, friends, fitness studio, department, and certainly in your company overall. The first step is acknowledging the culture. Then you must decide: Is this our desired culture or is there work to be done?