Mindy Bortness

Get Solutions From Your Most Introverted Employees

Led by Mindy Bortness

It’s easy to get opinions from the extroverts on your team. However, the ideas and feedback of your introverts may be overlooked. This means you could be missing a lot of innovative solutions to your organization’s dilemmas. 

Ask a Coach: Did I Promote Them Too Soon?

By Mindy Bortness • 10 min

TCL Faculty and Leadership Coach Mindy Bortness gives feedback to a manager who promoted an employee who isn't performing well in their new role.

TCL Testimonial with Mindy Bortness

By Mindy Bortness

"I don't even think about it anymore; it's how I live my life."

Master Hiring Intelligence to Attract Top-Notch Talent

Led by Mindy Bortness

It is more important than ever for businesses to secure the talent necessary for continued success. But how does a company know which candidate will be a superior performer once they've been hired? The key is to start with the job itself! Hiring managers must know how to examine the job to have the eye to find the best recruits. In this session, Mindy will share how job benchmarking helps to determine what behaviors, values, competencies, and acumen are required to find the best match for the role.

Premium Article

Why Self-Objectivity Matters in the Workplace

By Mindy Bortness • 2 min read

One of the most difficult things to achieve in the workplace is gaining objectivity, especially when it comes to self. Every individual is saddled with years of

Premium Article

Greatness Starts with Optimism

By Mindy Bortness • 2 min read

When I was working in the marketing department of The San Diego Union-Tribune, a job I loved from the moment I stepped in and sparked a love for hiring intellig

Premium Article

Why Self Objectivity Matters in the Workplace

By Mindy Bortness • 2 min read

I want you to own your stuff. It’s as simple and clear as that when I’m working with anyone in an organization, from the leaders to employees (and even pote

Rule the Situation: How to Build Resiliency

By Mindy Bortness • 3 min read

What is a have-to-have soft skill that indicates a job candidate’s greatest propensity to be successful?

The Secret to Creating Star Employees

By Mindy Bortness • 3 min read

I once worked with a client who had been promoted to assistant manager for a national pet store chain. He had performed well in every other job he had held with

Premium Article

Focus on: Resiliency

By Mindy Bortness

When faced with adversity, what story do you tell yourself? What natural reaction have you chosen over the years? If it's anything but a positive reinforcement

6 Proven Ways to Reduce Costly Employee Turnover

By Mindy Bortness

Formalizing your talent management system and consistently applying its steps will provide real, tangible profit to your bottom line.

5 Ways to run the Circus when Bozo is at the Top

By Mindy Bortness • 3 min read

By Mindy Bortness, Communication Works, Inc. It’s a story that’s too true, way too often. You’re working endlessly, trying to deliver a profit, or system