Understanding & Evaluating Others

Definition: The capacity to perceive and understand the feelings and attitudes of others.

Understanding and evaluating others is the ability to see the individuality in others and to recognize a person’s unique point of view. This competency also relates directly to the skill of empathy (another competency in this module); improving your empathy will help improve your ability to understand and evaluate others. Mastering the techniques in this section will allow you to help team members both identify talents and match their talents to the appropriate jobs, among other evaluation methods.

Join our community to learn more about understanding and evaluating others, and to access resources and activities to help you along the way. 

Listening Is Hard Work!

By Dr. Lisa Aldisert • 1 min read

There’s no way around this: you need to work harder at listening when you’re not face to face. Generally, your people will tell you everything is fine….ev

Managing Different Personalities at Work with Jaime Lisk

By Jaime Lisk • 2 min

In this short video, Leadership Coach, Trainer & Speaker Jaime Lisk talks about managing different personalities at work. She offers tips for identifying employee styles and explains how to use this information to improve your leadership.

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Unpacking Remote Management

By Dr. Lisa Aldisert • 2 min read

Many of us are a good ten months into managing a remote workforce. Although some have done well and even flourished, others are stumbling. This can be frustrati

Step Back and Let Others Lead

By Dr. Francis Eberle • 3 min read

When I talk to groups and I often tell them that leaders should step back more. The biggest concern I hear in response is that if they step back

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ZOOMED! How to Make Your Next Call Memorable

By Whit Mitchell • 2 min read

What are you looking at during your Zoom calls?

Are You Too Busy to Recognize the Talent That's In Front of You?

By Lori McNeill • 2 min read

It is all too common for managers to have busy schedules to the point of having back-to-back meetings all day long.

4 Things I Hear From Millennials On Leadership

By Dr. Jeremy Graves

Let’s get one thing out in the open. I am not a Millennial; I have never been a Millennial and I don’t claim to speak for them.

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Using Assessments to Motivate Your Sales Team

By Holly Mitchell • 3 min read

When I owned my small business in Boise, Idaho, I decided to run an incentive program amongst my sales team to help them be more goal oriented and to drive sale

7 Questions to Ask Before Hiring an Executive Coach

I was recently called by a young, first-time CEO of a software company in Boston who was looking to hire an executive coach. She announced that she would interv

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Why Self Objectivity Matters in the Workplace

By Mindy Bortness • 2 min read

I want you to own your stuff. It’s as simple and clear as that when I’m working with anyone in an organization, from the leaders to employees (and even pote

How to Harness Originality and Great Ideas in the Workplace

By Dave Clark • 5 min read

Have you ever had a great idea, but were afraid to express it for fear of being thought of as being “out there?"

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How to Navigate the New Hiring Landscape

By Ron Price • 3 min read

Hiring has become more important than ever. Today we are not simply filling a job, but instead asking people to balance complexity and deal with ever-present ch