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Negotiation: Agreeing To a Mutual Outcome

In this short video, TCL Faculty Member, Wade Johnson gives you tools to get the results you want from Negotiation and reasons that this skill is critical to succeed as a leader.

A Commitment to Customer Satisfaction (Customer Focus Ep. 2)

Continuing their discussion of customer focus, host Dale Dixon and executive advisor Ron Price talk about customer perception, the noise that gets in the way of customer focus, and how customer connection can be a business differentiator. Ron discusses the Kano customer satisfaction model, and the three levels of customer focus. He tells us how personal touch is possible regardless of the number of customers a company has, and how to see the world through the customers' eyes.

THE COMPLETE LEADER EXPANDS GLOBAL FOOTPRINT

Price Associates has expanded the reach of its comprehensive leadership development program, The Complete Leader, into two new countries this year, certifying program facilitators and launching leadership cohorts in both Dublin, Ireland and Toronto, Canada.

Written Communication: An Essential Skill Set for Today's Leader

In this short video, The Complete Leader faculty and executive advisor, Lisa Aldisert discusses the importance of written communication for today's leader and tips for mastering this skill set.

Is the Customer Always Right? (Customer Focus Ep. 1)

Host Dale Dixon and Executive Advisor Ron Price discuss Customer Focus and why he classifies it as a leadership skill instead of a frontline skill. Ron defines the two types of customers, breaks down the SIPOC Model, and gives tips for enhancing customer focus every day. He also gives examples of industries that have used customer focus to enhance business, and one industry that is not excelling at customer focus. Join us next week for a continuation of our discussion on Customer Focus.

Price Associates Certifies Applied Axiologists

Price Associates conducted its second Applied Axiology-TriMetrix HDTM Certification Course the week of August 28-September 1, 2017.  

Business leaders and executive advisors from across the globe attended the 5-day training, completing over 40 hours of study, testing and certification work. Price Associates’ own Dr. Bobby Sanchez, Dr. Francis Eberle, and Lori NcNeill received certification during the course. 

Flexibility: Adapting to Changing Conditions

In this short video, Chief of Staff for Price Associates Dr. Bobby Sanchez discusses the leadership competency, Flexibility. He talks about ways for organizations to build their capacity of flexibility and how to promote this leadership skill within your team.

Finding the Hidden Treasure in Every Employee

Host Dale Dixon and Business Advisor Ron Price dive into the leadership competency of Employee Development & Coaching. Ron tell us the four skills that a leader needs to excel at Developing & Coaching, why your should focus most of your time on strengths, and how you might be limiting your employees without knowing it. He shares the ideal ratio for positive to corrective feedback, and gives tips for giving feedback that employees will embrace. Write to Ron@Price-Associates.com to receive Ron's 7 Questions for Employee Coaching.

The Power of Collaboration and a Broader Perspective

We are excited to announce that Dr. Francis Eberle has recently joined the Price Associates team. Francis spent more than 25 years as an executive for non-profits and start-ups, and has been a key figure in statewide education policy. Today he works with leaders and teams to improve skills, solve complex problems, conduct research, grow finanacial and programmatic resources, and engage partners to work together toward common goals. 

Creativity: Looking Beyond the Ways You Normally Do Things

In this short video Rodger Price, founder of Leading by DESIGN, speaks to us about Creativity. He gives us tips on improving your creativity today and talks about the 3 reasons being more creative is important. 

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