Interpersonal Skills

Definition: Effectively communicating, building rapport and relating to all kinds of people.

Those who have mastered interpersonal skills have the ability to connect with others in a positive way. This skill set is comprised of other competencies in this module, including empathy, understanding and evaluating others, and diplomacy and tact. Interpersonal skills enable a person to successfully work with a wide range of individuals at varying levels of an organization. In this section, you will learn techniques to listen and speak to others effectively, as well as other means to improve your interpersonal skills.

Join our community to learn more about improving your interpersonal skills and to access resources and activities to help you along the way. 

You Never Even Call Me by My Name

By Ryan Lisk • 3 min read

Effective leadership is cultivating a balance between knowing employees as humans and knowing what they bring to the team. There is power in knowing something a

Premium Article

The Dangers of Radical Candor

By Jay Steven Levin • 2 min read

There’s a relevant blog post making the rounds currently that encourages “radical candor in workplace leaders.” It’s both well written and well thought

TCL Video Series: Interpersonal Skills with Whit Mitchell

Interpersonal skills are important for a leader because the people that are working for you need to feel connected.

TCL Video Series: Interpersonal Skills with Justin Foster

The Complete Leader faculty member Justin Foster talks about the competency of interpersonal skills for leaders - how it needs to be "activated" and how to go about this.

The Truth About What Makes A Great Leader

The Truth About What Makes A Great Leader - Daniel Goleman, 3/18/14, Forbes