Complete Leader

Written Communication: Reinforcing the Spoken Word

Leaders with an aptitude for written communication have the ability to articulate a written message in a clear and compelling manner. Watch this short video as faculty member Shawn Kent Hayashi talks about the value of developing this important skill.

Empathy: the Ability to Feel the Feelings of Others

In this short video, Andy Johnson talks about how mastering this leadership skill will allow today's leaders to operate on an entirely different level, especially with millennials.

Interpersonal Skills: Connecting With People at a Deeper Level

Interpersonal skills are important for a leader because the people that are working for you need to feel connected. In this video, TCL member Whit Mitchell shares his insights on the great things that can happen in your company when you care about and are sincere with your employees.

Understanding Your Employees and Revealing Their Best Self

In this short video The Complete Leader faculty member Mindy Bortness talks about the importance of leaders being able to understand and evaluate others and how to strengthen this competency.

Employee Development & Coaching: Helping Your Employees Reach Their Potential

As a leader, your job is to help others recognize their natural talents and develop those into strengths, while acknowledging and neutralizing their weaknesses. In this short video, TCL faculty member Ryan Lisk talks about where a person is today and where they want to be in the future.

Negotiation: Optimizing Our Relationships

In this short video, TCL faculty member Ron Price talks about how negotiation supports a leader’s ability to manage differences and bring parties together. He also discusses why this competency is important for a leader.

The Necessity of Managing Oneself

Self-management is the ability to prioritize goals and decide what must be done. In this short video, Andy Johnson points out that leaders don’t typically have someone managing them, so they have to manage themselves. It’s not an optional competency.

Futuristic Thinking. Painting a Picture of the Slice of Life You Desire.

In this short video, Price Associates team member and creative disruption strategist, Courtney Feider discusses the importance of building the skill of Futuristic Thinking and tips for how to do so.

Customer Focus: The Foundation of Your Business

In this short video, TCL faculty member Whit Mitchell talks about how Customer focus is recalling from day one that the most important customers you have are the people who are directly reporting to you. He discusses why this leadership skill is vital to success and ways to improve it.

Personal Accountability: Taking Responsibility for Your Efforts and Results

In this short video, Ron Price talks about the importance of personal accountability for leaders. He discusses the greatest obstacles that leaders face in developing personal accountability and what they can do today to improve this skill.