What's New

Is the Customer Always Right? (Customer Focus Ep. 1)

Host Dale Dixon and Executive Advisor Ron Price discuss Customer Focus and why he classifies it as a leadership skill instead of a frontline skill. Ron defines the two types of customers, breaks down the SIPOC Model, and gives tips for enhancing customer focus every day. He also gives examples of industries that have used customer focus to enhance business, and one industry that is not excelling at customer focus. Join us next week for a continuation of our discussion on Customer Focus.

Price Associates Certifies Applied Axiologists

Price Associates conducted its second Applied Axiology-TriMetrix HDTM Certification Course the week of August 28-September 1, 2017.  

Business leaders and executive advisors from across the globe attended the 5-day training, completing over 40 hours of study, testing and certification work. Price Associates’ own Dr. Bobby Sanchez, Dr. Francis Eberle, and Lori NcNeill received certification during the course. 

Finding the Hidden Treasure in Every Employee

Host Dale Dixon and Business Advisor Ron Price dive into the leadership competency of Employee Development & Coaching. Ron tell us the four skills that a leader needs to excel at Developing & Coaching, why your should focus most of your time on strengths, and how you might be limiting your employees without knowing it. He shares the ideal ratio for positive to corrective feedback, and gives tips for giving feedback that employees will embrace. Write to Ron@Price-Associates.com to receive Ron's 7 Questions for Employee Coaching.

The Power of Collaboration and a Broader Perspective

We are excited to announce that Dr. Francis Eberle has recently joined the Price Associates team. Francis spent more than 25 years as an executive for non-profits and start-ups, and has been a key figure in statewide education policy. Today he works with leaders and teams to improve skills, solve complex problems, conduct research, grow finanacial and programmatic resources, and engage partners to work together toward common goals. 

Teamwork: The Magic of Working with Others

Host Dale Dixon and Executive Advisor Ron Price talk today about the importance of Teamwork, and what it takes for leaders to develop this skill. Ron details the elements of a well-functioning team, and the difference between a group and a team. He gives steps to work on the skill of teamwork, and addresses why teams do not form organically but instead take work. Ron also offers a list of questions you can use to evaluate your team.

Does Your Company Understand Cultural Intelligence?

By Lori McNeill and Dr. Bobby Sanchez

In today’s global economy, Cultural Intelligence (CQ) is now more important than ever. With deregulation and the ability to easily transport goods and services across borders, many companies are expanding their sales and operations globally. Even if your company isn’t yet global, chances are you will do business with companies that are. 

Creativolution with Courtney Feider

In this short clip, Creative Brand Strategist Courtney Feider talks about the program she offers called "Creativolution." Courtney gives more details about the program, how your company can benefit from creativity, and why it's important to create a blueprint.

Conflict Management: Managing the Emotions of Interpersonal Conflict (Ep. 2)

Today host Dale Dixon and executive advisor Ron Price finish the second half of their conversation about Conflict Management. Ron references Andy Johnson's book, Pushing Back Entropy, to address the steps that lead to team conflict. He talks about understanding the fuel and the match for conflict, and how to become more effective in preventing interpersonal conflict. He lists the reasons that conflict starts, details the role of emotional intelligence in conflict, gives examples for conflict prevention on both a personal and team level.

Unveiling the ROI of Creativity in Leadership

Courtney Feider has spent her career nurturing her creative streak as an agency owner, corporate marketing executive, and serial entrepreneur.  Today she uses her unique experience to help leaders design strategies in the face of change as an Executive Coach and Organizational Brand Strategist.

We sat down with Courtney to talk about her new book, I Heart Creativity: A Guide to Defining Your Creative Purpose and Anchoring Yourself in Change.

Conflict Management: The Tough Conversations (Part 1)

Host Dale Dixon and Executive Advisor Ron Price discuss Conflict Management this week. In Part 1 of a two-part series, they start by defining the two types of conflict and begin the series with the nuances of Ideological Conflict. Ron details the leader's role in creating a culture that supports healthy ideological debate and celebrates open, honest dialogue. He lists out the skills a leader needs to shift the culture in this direction, and to create an environment of psychological safety.

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