What's New

Explaining the Why

We are excited to welcome Lori McNeill to the Price Associates team. Lori has been an effective change agent for organizations of all sizes, from start-ups to Fortune 100 companies to powerhouse marketing group, Ogilvy & Mather. In her most recent role at Pfizer, she worked as Chief of Staff and Director of Global Operations.

The Innovator's Advantage: A Conversation About the Creative Heart of Innovation

In this video, "The Innovator's Advantage" authors Ron Price and Dr. Evans Baiya, and Executive Coach Courtney Feider talk about the link between Innovation and Creativity. They give tips to stop creative prohibition and discuss the beginnings of "The Innovator's Advantage".

Identifying Your Ideal Customer (Customer Focus Ep. 3)

In this the final episode of the Customer Focus series, host Dale Dixon and executive advisor Ron Price talk about understanding your ideal customer. Ron unpacks the Drucker Five, his three tips for defining your ideal customer, and ideas to align your business model with your customer. He also tells us when it makes sense to say no to a customer.

Are You a Group or a Team?

By Andy Johnson

A Commitment to Customer Satisfaction (Customer Focus Ep. 2)

Continuing their discussion of customer focus, host Dale Dixon and executive advisor Ron Price talk about customer perception, the noise that gets in the way of customer focus, and how customer connection can be a business differentiator. Ron discusses the Kano customer satisfaction model, and the three levels of customer focus. He tells us how personal touch is possible regardless of the number of customers a company has, and how to see the world through the customers' eyes.

THE COMPLETE LEADER EXPANDS GLOBAL FOOTPRINT

Price Associates has expanded the reach of its comprehensive leadership development program, The Complete Leader, into two new countries this year, certifying program facilitators and launching leadership cohorts in both Dublin, Ireland and Toronto, Canada.

Is the Customer Always Right? (Customer Focus Ep. 1)

Host Dale Dixon and Executive Advisor Ron Price discuss Customer Focus and why he classifies it as a leadership skill instead of a frontline skill. Ron defines the two types of customers, breaks down the SIPOC Model, and gives tips for enhancing customer focus every day. He also gives examples of industries that have used customer focus to enhance business, and one industry that is not excelling at customer focus. Join us next week for a continuation of our discussion on Customer Focus.

Price Associates Certifies Applied Axiologists

Price Associates conducted its second Applied Axiology-TriMetrix HDTM Certification Course the week of August 28-September 1, 2017.  

Business leaders and executive advisors from across the globe attended the 5-day training, completing over 40 hours of study, testing and certification work. Price Associates’ own Dr. Bobby Sanchez, Dr. Francis Eberle, and Lori NcNeill received certification during the course. 

Finding the Hidden Treasure in Every Employee

Host Dale Dixon and Business Advisor Ron Price dive into the leadership competency of Employee Development & Coaching. Ron tell us the four skills that a leader needs to excel at Developing & Coaching, why your should focus most of your time on strengths, and how you might be limiting your employees without knowing it. He shares the ideal ratio for positive to corrective feedback, and gives tips for giving feedback that employees will embrace. Write to Ron@Price-Associates.com to receive Ron's 7 Questions for Employee Coaching.

The Power of Collaboration and a Broader Perspective

We are excited to announce that Dr. Francis Eberle has recently joined the Price Associates team. Francis spent more than 25 years as an executive for non-profits and start-ups, and has been a key figure in statewide education policy. Today he works with leaders and teams to improve skills, solve complex problems, conduct research, grow finanacial and programmatic resources, and engage partners to work together toward common goals. 

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