Articles

Leaders who possess diplomacy and tact treat others fairly in a sensitive and effective way, regardless of personal biases or beliefs. In this short video, Brent Patmos talks about this often misunderstood leadership competency.

Joe Smith seemingly has the whole package. He has a solid resume, great references, skills that showcase his expertise in his field and plenty of success stories to his credit. On paper, Joe seems like the ultimate “can’t miss” candidate. Joe looks the part and his appearance seems to match his resume.

During the interview, Joe is well-spoken, polite and asks great questions. Relaxed and comfortable throughout, he is both engaging and interesting. Not only...

In this short video, Executive Coach and Team Dynamics Specialist Whit Mitchel talks about Teamwork. He discusses why this leadership skill is important, offers ways to assess your present teamwork capacity, and talks about the four phases of teamwork.

Using DISC Insights to Manage Up and Manage Down

When Leadership Coach Lori McNeill first met Mike Molloy, Associate Director at Immunext, Inc., she noticed that he was experiencing frustration at work. “His speech was fast-paced, and he would strike the table for emphasis. You could physically see and hear the tension he was experiencing.”

Luckily, Mike’s frustrations were easy to get to the bottom of—and to remedy. 

Mike was among a group of leaders at Immunext that were going...

Understanding and evaluating others is the ability to see the individuality in others and to recognize a person’s unique point of view. TCL faculty member Ron Price shares his insights on this important leadership competency.

A Yin and Yang Look at the Eight Types of Leaders

By Andy Johnson 

In an interesting 2010 study, a team of researchers led by Adam Grant of the Wharton School of the University of Pennsylvania set out to understand a nagging question in the leadership world. Who makes the best leaders?

Adam Grant and I both identify as social introvert. A social introvert is someone who is slower-paced, inward-oriented, and stimulation-averse, who loves people in usually smaller...

One of my favorite interview questions to ask candidates is “what’s your ideal environment?” If the environment is not right, skills, values and other intangibles may not matter. Different individuals thrive in different environments. The key to craft an ideal environment is to understand a person’s drivers and primary behavioral style. 

In "What's the Color of your Parachute," author Richard Nelson Bolles explains there are several variables leading whether a person will be happy with his or her job.

To...

In this short video, Founder and President of Bluewater Advisory, Mark Debinski discusses the four different realms of self-management and why this skill is so important for a leader to master.

In this short video, The Complete Leader faculty and executive advisor, Dr. Lisa Aldisert discusses some of the characteristics that a leader should possess in order to persuade effectively.

By Whit Mitchell

Why do people lose their jobs? Managers hire for skill, but they rarely fire for incompetence. Instead they fire because of bad behavior. 

“Bad” behavior comes in many forms. It can be behavior that the manager doesn’t understand, or a reaction to a recent responsibility change or a promotion. What if you had a tool to understand employee behavior? What if that tool could even help you anticipate where an employee might succeed, where an employee might struggle, or where conflict...

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